Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for the detailed job description of the role.
Previous applicants do not need to submit a new application.
Main duties of the job
An exciting opportunity has arisen for a dynamic, enthusiastic individual to join the NIHR Clinical Research Facility (CRF) at the Southampton University Hospitals NHS Trust. The successful applicant will be a key member of the administrative team who will be kept very busy, primarily supporting the quality of information recorded on our in-house activity management system. You will work closely with our nursing, clinical and administrative teams to help ensure activity is recorded accurately and on time, as well as providing training and day‑to‑day user support. The role also includes Personal Assistant duties, such as diary management, arranging meetings and supporting general administrative processes.
Previous admin experience in a busy working environment is essential, as is being approachable, confident in communicating with different teams, and willing to build good working relationships within the department. We are looking for a team player with excellent communication and organisational skills, who is flexible in their approach to work and is competent and experienced with a range of IT. The postholder will need to work independently in a diverse and interesting office environment, using their initiative to prioritise workload, multi‑task, and maintain confidentiality.
The post-holder will join a friendly and supportive clinical research service that values the contribution of all staff.
Working for our organisation
University Hospital Southampton is one of England’s largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations. Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti‑racist, anti‑discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities and experiences to join us in building a healthcare community where everyone can belong, thrive and contribute.
Person specification
Essential criteria
- A level or equivalent in Maths, Computer Science or related discipline.
- Experience working as a Personal Assistant or in business administration.
- Experience of using CRFManager® or other advanced in‑house software system.
- Experience of working in an NHS research role.
- Experience of using Microsoft applications for managing and analysing information, minute taking and agenda setting e.g. Word and Excel.
- Experience of delivering systems training to end users.
- Experience of data management.
- Experience in working with study documentation, including study protocols.
- Able to provide frontline support to end users.
- Ability to work autonomously and within a team.
Desirable criteria
- Training for trainers or equivalent experience.
- Experience of working in a busy environment.
- Experience of data analytics.
- Experience of developing training materials.
- Team work activities.
Trust Values
- Patients First
- Always Improving
- Working Together
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