Receptionist/Administrator

Job Title: Receptionist/AdministratorSalary: Up to £24,960.00 depending on experienceHours: Standard full-time hours

Operose Health delivers local primary care at scale, committed to improving access, outcomes and patient experience.

Responsibilities

• Respond to patient queries and liaise with the wider primary care team.
• Manage appointment requests, signpost patients to services, and maintain patient records and confidentiality.
• Email, scan and code clinical correspondence.
• Process prescription requests.
• Utilise other information systems to support efficient workflow processes.

Qualifications

• Reception or customer care experience essential.
• Excellent communication skills, both spoken and written.
• Basic PC skills (Word, Excel, email).
• Ability to work within processes, procedures and maintain data security and confidentiality.
• Previous NHS experience welcome but not essential.

Package & Benefits

• 27 days annual leave plus bank holidays pro rata.
• Access to a bespoke learning management system and annual formative clinical assessments.
• Opportunities to specialise and develop within primary care.
• Cycle to work scheme, travel season ticket loans and discount cards.
• Employee wellbeing services including free yoga videos and a wellbeing app.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

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