Helpdesk Operator: Fast, Friendly Tech Support

Career Choices Dewis Gyrfa Ltd is recruiting a Helpdesk Operator in Salford (M50 2UE). The role involves handling caller details, issues and escalations, while adhering to service levels and processes.

You will respond to calls, emails, and messages with a professional telephone manner and input accurate information. The candidate should have helpdesk or call centre experience, basic IT knowledge, and solid data-entry skills, plus NVQ Level 2/3 in Customer Service or Call Handling.

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