Retail Supervisor

Are you looking for an opportunity to progress your retail career? We’re looking for a Supervisor to join our home & fashion store team in Dumfries, so we could be the perfect match!

This is a 5 Month Fixed Term Contract. Candidate must be fully flexible to work across 7 days per week including Weekends and Bank Holidays.

What does this role involve:

As a Supervisor, you will support the store management team by inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values.

• Ensuring highest standard of customer service
• Achieving targets
• Maintaining a high standard of visual merchandising
• Maximising sales through physical and digital channels
• Supporting with the recruitment and development of volunteers
• Achieving expectations within campaign activities
• Working with the manager to generate stock

What are we looking for:

• Experience in customer service in a senior sales assistant role
• Commercially driven to encourage new ideas
• Inclusive approach to developing teams
• Passion for delivering exceptional customer service and achieving the highest retail standards

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

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