Retail Operations Lead & Customer Experience

Company: Warner Bros. Discovery
Apply for the Retail Operations Lead & Customer Experience
Location: London
Job Description:

Warner Bros. Discovery in London seeks an Assistant Manager to lead the Kings Cross team and support high-quality customer experiences across busy retail operations.

You will work closely with the Store Manager to cultivate an engaged team, build strong stakeholder relationships, and drive repeat visits and business success. If you have experience guiding customer-facing teams and delivering strong service, we’d love to hear from you.

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Posted: July 18th, 2026