Job title Shift Control Room Operator Ref 44819 Division Asset Operations & Capital Delivery Location Reading – Kemble Court – RG2 6AD Contract type Fixed term/Secondment Full/Part-time Full-time Salary This role will be paid from £32,715 to £42,000 depends on skills and experience Job grade A Closing date 29/07/2026
As a Control Room Operator, you’ll work within the Wastewater Control team as the first line of defence in identifying and responding to operational issues across our wastewater network. This is a critical role in safeguarding our customers from flooding and protecting the environment from pollution.
As part of our System Operations team, you’ll oversee the performance of over 366 sewage treatment works and 7,000+ pumping stations across London and the Thames Valley. You’ll use cutting‑edge monitoring tools and collaborate with field teams to respond to alarms, prioritise risks, and coordinate urgent responses.
Please note this is a secondment role for up to 12 months.
What you’ll be doing as a Shift Control Room Operator
- Monitoring alarms and system data to detect issues across pumping stations, sewer networks, and treatment works.
- Coordinating urgent field responses to prevent flooding and environmental harm.
- Logging decisions, actions, and safety updates accurately and consistently.
- Escalating high‑risk incidents to the appropriate teams and managers.
- Supporting colleagues during high workload periods and contributing to a smooth shift handover.
- Using safety systems and emergency protocols to protect field staff.
This role is based at Reading – Kemble Court, RG2 6AD.
You’ll work on a 6‑week rolling shift pattern with 12‑hour day and night shifts, including weekends. Across the 6 weeks, you’ll have both a full week and a full two weeks off. Annual leave is built into this pattern.
What you should bring to the role
- Experience with SCADA systems.
- Knowledge of pumping stations, wastewater treatment works, or network operation.
- Operational experience and an understanding of quality management standards (desirable).
- A proactive, methodical approach to managing high volumes of work.
- Strong analytical skills with a good level of numeracy.
- Ability to work under pressure and make sound decisions quickly.
- Competence with IT systems and Microsoft Office.
- A full UK driving licence to support work from disaster recovery sites (desirable).
What’s in it for you?
- This role will be paid from £32,715 to £42,000 depending on skills and experience.
- Performance‑related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Disclaimer
Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
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