Customer Assistant – Operations – Waterside Simply Foods

Company: Marks and Spencer
Apply for the Customer Assistant – Operations – Waterside Simply Foods
Location: London
Job Description:

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

About the Role

You will be a backstage powerhouse of our stores. A physically demanding, high‑intensity role that keeps our stores running like a clock.

Work Pattern

  • Sunday 16:00–21:00
  • Monday 16:00–21:00
  • Tuesday 16:00–21:30
  • Thursday 16:00–21:00
  • Saturday 13:30–21:30

Key Responsibilities

  • Manage stock, deliveries, and behind‑the‑scenes work to keep the shop floor full, clean, and ready for customers.
  • Work across the wider store where needed, staying fast and focused.
  • Use digital tools confidently to track deliveries and manage stock efficiently.
  • Support teammates across functions, being a key cog in the big machine.
  • Adapt quickly to shifting workloads, from early morning deliveries to late‑day stock movements.

What we expect

Fast, focused, and ready to keep the flow of products moving with urgency and accuracy. Digital confidence and team spirit are essential. Flexibility and the ability to work across the store are crucial.

Are you ready for it? Take your marks and apply today.

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Posted: July 18th, 2026