Team Assistant
The closing date is 29 July 2026
Join Our Team at St Ann’s Hospital, Harbour ward.
Are you an organised, proactive, and compassionate administrator looking for a rewarding role within the NHS? We are seeking a dedicated Team Assistant to provide high-quality administrative and secretarial support to our Ward Manager and multidisciplinary team within Acute Mental Health Services.
This is an excellent opportunity to play a vital role in supporting patient care by ensuring the smooth and efficient running of ward administration.
Additional Information
This post is subject to a Standard DBS check.
The successful candidate will be required to undertake mandatory training appropriate to the role and may occasionally deal with sensitive or distressing information.
If you’re a highly organised administrator with a passion for supporting healthcare teams and making a difference to patient services, we’d love to hear from you.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Main duties of the job
As our Team Assistant, you will provide comprehensive administrative support, helping the ward team to deliver outstanding care. No two days are the same, and you’ll be responsible for a wide range of duties, including:
- Providing secretarial and administrative support to the Ward Manager and ward team.
- Managing diaries, arranging meetings, and coordinating communications.
- Producing letters, reports and spreadsheets using Microsoft Office.
- Managing incoming and outgoing correspondence and handling telephone enquiries.
- Maintaining accurate filing systems and electronic records.
- Supporting workforce administration, including staff rotas, annual leave, sickness recording, and training records.
- Assisting with recruitment administration and onboarding new starters.
- Producing reports and maintaining audit information.
- Monitoring invoices, petty cash, and bank hours.
- Providing cross-cover for the Ward Clerk role when required.
Qualifications and Skills
We are looking for someone who is:
- Educated to GCSE level (including English and Maths)
- Experienced in providing administrative or secretarial support (minimum one year’s experience)
- Highly organised with excellent prioritisation skills
- Proficient in Microsoft Office packages, including Word, Excel, and PowerPoint
- Able to work independently and as part of a team
- Professional, discreet, and able to maintain confidentiality
- Calm under pressure and able to manage competing demands
- A confident communicator with excellent verbal and written skills
Completion of the Prevention and Management of Violence and Aggression course is a condition of your employment.
Person Specification
Knowledge, Skills and Training
- Educated to GCSE level including English and Maths
- Good standard keyboard skills and knowledge of Microsoft Office. Proficient in MS Word and Excel.
- Well-developed skills in communicating effectively with clients and other professionals within and outside the NHS.
- Able to demonstrate a comprehensive knowledge of secretarial and administrative procedures
- IT qualification
Job Specific Experience
- Minimum 1 year experience of providing secretarial/administrative support
- Previous experience of prioritising workload
- Experience of setting up and maintaining systems
- Experience of working within a team
- Knowledge of NHS organisations and protocols
Information Technology
- Demonstrable experience of using Microsoft Word, Excel and database management
- Familiar with using in-house computer systems such as RiO/Health Roster
- Good time‑management skills, e.g. able to work to tight deadlines
- Excellent communication skills both verbal and written
- Good organisational skills
- Ability to act with discretion and observe confidentiality at all times
- Ability to work as part of a team and also use your initiative to prioritise your workload
- Able to demonstrate professionalism and calmness under pressure
- Able to deal effectively and courteously with people from all walks of life in a professional manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset HealthCare University NHS Foundation Trust
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