Payments Tech Helpdesk Specialist

myPOS is seeking a Technical Helpdesk Agent in Manchester to deliver a smooth, compelling experience for our merchants, supporting them with hardware, software and service questions. You will troubleshoot payment terminals and online acquiring issues, guide customers clearly and patiently, and log interactions in our CRM while maintaining ownership of the journey.

We value strong communication, problem-solving and a customer-first mindset, plus flexibility to work shifts, including evenings and

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