We are looking for apprentices to join the D M Keith family. Our apprenticeships are based around Yorkshire and surrounding areas.
Apprenticeship Types
- Vehicle Technician
- Customer Service Advisor
Vehicle Technician Apprentice
As a Vehicle Technician Apprentice, you will be learning on the job and gaining hands‑on experience while studying towards an industry‑recognised qualification. You will be working alongside experienced technicians, assisting with the servicing and repair of various vehicles, and learning the skills needed to become a fully qualified vehicle technician.
Key Responsibilities
- Assist in diagnosing and repairing vehicle faults.
- Carry out routine maintenance such as oil changes, break checks and tyre replacements.
- Assist in the inspection of vehicles for safety and performance.
- Keep accurate records of all maintenance work completed.
- Maintain a clean and organised work environment.
- Learn about the latest automotive technologies and diagnostic tools.
- Study and complete the apprenticeship coursework and exams to gain your qualifications.
Customer Service Advisor
To provide a service that books vehicles in and out for repair work in a manner that minimises customer waiting time and delivers high levels of customer satisfaction. This would include issuing courtesy cars and providing accurate record keeping.
Key Responsibilities
- Book customer cars in for repair either by telephone or face‑to‑face visits. Prepare jobs cards and files as necessary.
- Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer.
- On completion of the job, collect payment from the customer.
- Handle all relevant administration.
Qualifications and Skills
- A passion for cars and the automotive industry.
- Strong problem‑solving skills and a keen eye for detail.
- Good communication skills and the ability to work as part of a team.
- Ability to work in a fast‑paced environment.
- Enthusiastic and eager to learn.
- GCSEs (or equivalent) in maths and English.
What We Offer
- Competitive salary.
- 30 days holiday (including Bank Holidays), increasing with length of service.
- Pension scheme.
- Discount for servicing and repairs on family and friends’ cars.
- Cycle to work scheme.
We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
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