An exciting opportunity has arisen to join our friendly team at The Rotherham NHS Foundation Trust (TRFT). We are looking for an enthusiastic and motivated individual with excellent interpersonal skills to work as a Receptionist/Clerical Assistant for the Acute Medical and Short Stay Medical Units, located on B level at TRFT.
You will be an integral member of the team, working on our reception areas registering Patients and completing other administrative tasks relevant to the position. You should have experience working in a clerical role, have a professional attitude, and be able to work in a busy environment and often a demanding role. You will be able to work flexibly over 7 days a week as you will need to be available to work a variety of shift patterns including weekends and Bank holidays. Because Night shifts are a mandatory part of this role applicants must be aged 18 or over to apply.
You will ideally have experience of working in a hospital reception environment and be familiar with administrative processes and practices.
Main duties of the job
Duties include but not exclusive to are: Welcoming and registering Patients upon arrival to the ward. Assist in creating a Patient focused environment maintaining dignity and confidentiality. Updating Patient movement on EPR in an accurate and timely manner. Deal with both face to face, email and telephone enquiries. Communicate with the Nurse in charge and othersite professionals to ensure Patient flow is kept moving throughout the hospital. General office duties including scanning, photocopying and filing.
Certificates of Sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.GOV.UK www.gov.uk
All band 2 roles are not eligible for sponsorship. The trust no longer supports HCSW band 3 roles with sponsorship
Person Specification
Qualifications
- Educated to GCSE level or equivalent. Maths and English at grade C or above (or equivalent) or equivalent/demonstrable experience.
Experience
- Previous experience of working in a customer service environment/with members of the public
- Previous experience of working within the NHS or other healthcare setting
- Training/experience using Meditech (EPR system)
Knowledge
- Working knowledge of Microsoft packages i.e. Outlook, Word, Excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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