Wholesale Sales Assistant

We are looking for a proactive and organised Wholesale Sales Assistant to support our growing wholesale team. This role is ideal for someone who enjoys building relationships, has excellent communication skills, and thrives in a fast-paced fashion environment.

Working closely with the Wholesale Sales Managers, you will provide day-to-day support to our key retail partners, ensuring excellent customer service and helping to maximise sales opportunities across all accounts.

Key Responsibilities

• Provide administrative and commercial support to the Wholesale Sales team.
• Act as a key point of contact for wholesale customers, responding to queries promptly and professionally.
• Build and maintain strong relationships with existing wholesale accounts.
• Assist with onboarding new customers and supporting account growth.
• Process orders, amendments, and cancellations accurately and efficiently.
• Communicate stock availability, delivery schedules, and product updates to customers.
• Help monitor sales performance across accounts and highlight opportunities for growth.
• Liaise with internal teams including Merchandising, Buying, Warehouse, and Customer Services to ensure orders are fulfilled successfully.
• Help identify opportunities to improve sales performance across wholesale partners.
• Support the sales team with customer meetings, presentations, and line sheets where required.

About You

You’ll be someone who enjoys working with people and delivering excellent customer service.

You’ll have:

• Excellent communication and relationship-building skills.
• Strong organisational skills with exceptional attention to detail.
• The ability to prioritise multiple tasks in a fast-paced environment.
• A positive, proactive attitude and willingness to learn.
• Good commercial awareness and an interest in fashion.
• Strong Microsoft Office skills, particularly Excel.
• Previous experience in a wholesale, sales support, account management, or customer service role.

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