TCS is a purpose‑led transformation company that helps businesses make a meaningful difference through challenging projects and ambitious innovation.
The Role – Domain Architect – Autonomous Networks, AIOps & Agentic AI
The Domain Architect will provide architecture leadership and deep domain expertise for BT’s Autonomous Networks, AIOps and AI‑led Network Transformation initiative. The role will shape the target state architecture, guide technology strategy and ensure alignment with BT’s ambition to progress towards Autonomous Network Level 4+ capabilities. Working closely with BT architects, TCS SMEs, hyperscalers, network vendors and ecosystem partners, the architect will define and validate architecture patterns spanning network operations, AIOps, observability, automation, knowledge management, AI reasoning and agentic orchestration. The role will act as the primary domain expert for Autonomous Networks, ensuring that solutions are standards‑based, scalable, vendor‑neutral and aligned with industry frameworks.
Your responsibilities
- Architecture Leadership & Solution Strategy: Define and evolve the target Autonomous Network and AIOps architecture; establish architecture principles, standards, guardrails and reusable design patterns; drive architecture reviews and technical governance across BT, TCS and partner teams; ensure alignment between business objectives, network transformation priorities and technical architecture decisions.
- Define integration approaches across OSS, automation, observability, AI and orchestration domains; provide deep expertise in Autonomous Network maturity models, intent‑based operations, closed‑loop automation and domain autonomy; define capability roadmaps supporting progression towards AN Level 4+ objectives; shape architecture patterns for use cases such as predictive operations, anomaly detection, root‑cause analysis, closed‑loop remediation, service assurance and intelligent automation; support alignment of architecture capabilities with strategic business outcomes and operational transformation goals.
- TM Forum & Industry Standards Alignment: Ensure architecture alignment with TM Forum Autonomous Networks, Open Digital Architecture (ODA), eTOM, SID and Open APIs; promote open, standards‑based and vendor‑neutral architecture approaches; define architecture principles for interoperability, integration and ecosystem collaboration; support industry‑aligned reference architectures and governance frameworks.
- Agentic AI & Intelligence Architecture: Define architecture patterns for Agentic AI within network operations; shape framework components including orchestration, reasoning, governance and human‑in‑the‑loop controls; establish approaches for explainability, trust, policy governance and controlled autonomous actions; guide reusable AI architecture patterns that can scale across network domains.
- Data, Knowledge & Observability Architecture: Define architecture for telemetry, events, logs, metrics and operational observability; guide design of knowledge graph, ontology, semantic data and digital twin capabilities; establish principles for data ingestion, lineage, AI reasoning and operational intelligence; ensure architecture supports scalable analytics and near real‑time decisioning.
- Innovation, POCs & Architecture Assurance: Lead architecture definition and validation for proofs of concept and innovation initiatives; review partner solutions, technology options and implementation approaches; validate technical feasibility, scalability and business alignment; ensure lessons learned are incorporated into the target architecture and roadmap.
Required Experience
- 15+ years of telecom and technology architecture experience.
- Proven expertise in telecom OSS/BSS, network operations, service assurance and automation.
- Strong understanding of network transformation, operational automation and observability platforms.
- Experience leading architecture engagements with CSPs, technology vendors and ecosystem partners.
- Ability to influence senior stakeholders across architecture, operations, technology and business functions.
Knowledge & Skills
Telecom & Network Domains
- Inventory & Topology Management
AI & Data Technologies
- Semantic Models
- Observability Architectures
- Enterprise and Solution Architecture
- API and Integration Architecture
- Security & Governance Controls
- Reusable Design Patterns and Architecture Templates
- Data, Knowledge Graph and Observability Architecture
- POC Architecture Governance and Success Criteria
- Technology Assessment and Integration Guidelines
Success Measures
- Approval and adoption of the target architecture.
- Alignment to TM Forum and industry standards.
- Successful validation of architecture through POCs and pilot initiatives.
- Demonstrable contribution towards Autonomous Network maturity objectives.
- Strong architectural alignment across BT, TCS and ecosystem partners.
- Architecture flexibility and vendor‑neutrality maintained during programme evolution.
Ideal Candidate Profile
- Recognized telecom architecture leader.
- Deep Autonomous Network and TM Forum expertise.
- Experience with AIOps, AI‑enabled operations and network automation.
- Strong industry credibility with Network CTO and transformation teams.
- Able to bridge strategic architecture vision with practical implementation roadmaps.
Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer interview accommodations to applicants with disabilities who meet the minimum criteria for the role.
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