Edinburgh – UK; London – UK; Manchester – UK
Job Summary
Real Chemistry is currently seeking a Senior Account Director with solid client services experience in life sciences who can lead client strategy engagements and oversee project execution across different communication platforms as well as drive new business opportunities.
The role will be working as part of our Global Advocacy team, supporting on patient advocacy and health policy, across a range of therapy areas.
Responsibilities
- Develop and maintain strong client relationships through exceptional client relationship skills
- Identify and lead on opportunities for account growth
- Oversee the distribution of client announcements via the appropriate regulatory channels and follow up with media in a timely manner
- Develop high-level and persuasive communications plans to meet the clients business objectives
- Lead operational efforts and be accountable for the financial performance of engagements through close management of budgets and team members
- Ensure the quality of the account team(s) is held to the highest standard and that all client requests are handled in a strategic and timely manner
- Partner with shared service leads to run and grow integrated business (social media/digital, creative), and to develop new business opportunities
- Directly supervise account staff and promote continuous learning and development to help build a high performing culture
Required Skills & Experience
- 5+ years in client services within a healthcare agency, specialising in patient advocacy and health policy
- Extensive experience working with pharma and biotech clients
- Strong understanding of policy within the UK, European and Global markets
- Exceptional presentation skills — both verbal and written, formal and informal
- Highly organized, proactive and a solution-oriented thinker under pressure
- Project management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgets
- Supervisory skills, with ability to manage and cultivate junior staff and effectively collaborate with vendors
- Positive, team-oriented attitude
- Demonstrated experience developing direct reports and influence-managing matrixed teams a must
- Exceptional organizational skills leading to flawless execution of tactical plans is required
Please note: this role requires hybrid working with 2 days per week from one of our offices – London, Manchester or Edinburgh.
Benefits
We offer a comprehensive benefit program and perks tailored to your region. This includes free snacks, generous holiday and paid time off, options for private medical, dental, and vision plans, support in saving for the future, mental wellness coaching, and access to more than 13,000 online classes with LinkedIn Learning.
Hybrid Working Policy
We have adapted to how our people want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We believe that the opportunity to coordinate in‑office team meetings, 1:1 meetings with managers, taking advantage of on‑site learning, and connecting with client partners is critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. This is the Real Hybrid and Regional Teams approach.
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information or any other characteristic protected by federal, state or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
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