Head of Personal Shopping — Luxury Client Growth

Frasers Group, via FLANNELS Personal Shopping, seeks a strategic Head of Personal Shopping to lead growth, performance and client engagement across the estate. You will work with Digital, Marketing, Retail and Commercial teams to drive sales, profitability and a superior client experience.

The role requires a data-driven mindset, strong client acquisition/retention expertise, and the ability to scale operations while maintaining high service standards across locations.

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