Despatch Supervisor – Afternoon Shift

We are currently looking for a Despatch Supervisor – afternoon shift to support our despatch team at our site in Westerleigh. The job is to lead a small team (7) within the department and ensure that the team is empowered, motivated, and appropriately skilled to deliver a high level of performance to meet the objectives and adhere to a high level of health and safety standards.

Role: Despatch Supervisor

Hours: Monday to Friday – 13:30 – 22:15

You will assist the Despatch Manager with the safe and efficient running of the Despatch area, meeting customer quality requirements whilst delivering KPI’s.

Your day-to-day responsibilities will include the following

• To ensure all orders requested to ship do so in accordance with their delivery instructions and service level agreements
• Support / manage all areas of the picking operation to make sure their responsibilities are completed in a timely manner
• Maintain and verify delivery paperwork and vehicle schedules
• To liaise with and support other departments within the business to ensure a consistent and reliable service is delivered to our customers
• To ensure all members of the team specifically conform and adhere to all Health & Safety regulations and internal procedures pertaining to a distribution environment
• Manage team holidays and deal with absences and sickness
• Ensure close interaction and sharing of responsibility between team members, with effective hand over and communication around all shifts
• Ability to organise resources to suit the operational needs
• Ability to monitor progress and performance, taking action where necessary
• Be able to promote flexibility through skills training and personal development
• Ability to problem-solve and adapt to changing scenarios
• Work under pressure
• Ability to work extra hours/weekend when required
• Capable of controlling all direct activities and relevant standard operating procedures, ensuring they are actively pursued
• To be able to operate forklift, electric pallet truck and tug (only required during shunter driver holidays/sickness)
• Ability to use Microsoft office: outlook, word and excel at a basic level
• The safe loading/placement of material on trucks
• Communicate with transport & sales representatives about freight details, delivery times, and special handling requests.
• Other relevant duties as assigned

Ideally you will have:

• Experience in warehouse operations
• Forklift and electric pallet truck experience is beneficial however, full training will be provided
• Ability to organise resources to suit the operational needs
• Ability to monitor progress and performance, taking action where necessary

Key information:

• Competitive Rates of Pay!
• Pension Scheme
• Refer a friend Scheme
• Subsidised on site canteen!
• Contract Type: Full-Time Permanent
• Life Assurance
• Free parking
• 28 holiday days each year. Additionally, we offer a holiday purchase scheme
• Access to Employee Welfare Platform & Exclusive employee discounts & much more!

If you would like further details on this vacancy please call or text the recruitment team on 07483189696.

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