Core Responsibilities
- Gather and refine product requirements from Compliance users, the Strategic Steering Board, Technology teams, and regulatory developments.
- Translate business needs and regulatory requirements into detailed functional specifications and model requirements.
- Consult with stakeholders to triage incoming requests and issues.
- Prioritise initiatives based on client urgency, business impact, regulatory requirements, and cost considerations.
- Ensure high‑quality requirements, model specifications, and user acceptance criteria are defined.
- Collaborate with Development and Data teams to design, enhance, and optimise surveillance models.
- Evaluate model feasibility, data dependencies, inputs, outputs, and parameterisation approaches.
- Produce clear and comprehensive documentation of solution designs and methodologies.
- Participate in testing, documentation, and stakeholder communication across UAT and Production environments.
- Support successful releases and adoption of new functionality.
- Support model calibration, tuning, and optimisation efforts.
- Ensure methodologies and model parameters are clearly documented and explainable.
- Develop and deliver training programmes for internal teams and clients.
- Create and maintain high‑quality product and model documentation.
- Provide guidance and support to help users maximise platform capabilities.
Core Requirements
- Minimum 5 years’ experience in Compliance, surveillance product delivery, market surveillance, or financial markets.
- Degree‑level education, ideally in Finance, Economics, Mathematics, Data Science, or a related quantitative discipline.
- Strong communication and analytical skills, with the ability to explain complex concepts to both technical and non‑technical audiences.
- Adaptable and inquisitive mindset with a desire to understand complex models, methodologies, and market behaviours.
- Ability to work effectively both independently and within cross‑functional teams.
- Strong understanding of market abuse and surveillance methodologies, including Insider Dealing, Spoofing, Front Running, and other market manipulation behaviours.
- Knowledge of key regulatory frameworks, including MAR, UK MAR, and MiFID.
- Experience working with market abuse surveillance tools and platforms.
- Understanding of model calibration, back‑testing, risk analysis, and gap analysis processes.
- Good knowledge of market structures, trading venues, and asset classes.
Technical & Product Skills
- Strong analytical capability with advanced Excel and documentation skills.
- Ability to analyse large datasets, identify patterns, and investigate complex scenarios.
- Familiarity with financial services platforms, including data ingestion processes, workflows, APIs, and user interfaces.
- Product‑focused mindset with the ability to prioritise competing demands and contribute to product roadmap decisions.
- Strong stakeholder management skills, balancing client, business, and technical considerations.
- Awareness of AI, Machine Learning, and statistical modelling techniques within surveillance and financial technology solutions.
What You Can Expect from Us
- We are committed to building a culture that values diverse skills, perspectives, and experiences.
- We hire the best talent in our industry and empower them with resources, support, and opportunities to grow—professionally and personally.
- We cultivate creativity, drive innovation, and shape our future success.
- We collaborate, inspire, and empower across the organization.
EEO & Inclusion Statement
Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities, including recruiting, hiring, promotion, performance appraisal, training, job assignment, compensation, and other terms and conditions of employment, are administered on a non‑discriminatory basis, consistent with all applicable federal, state, and local requirements.
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