eCommerce Trading Executive

Application Deadline: 27 July 2026

Department: Ecommerce

Location: London

Overview

At Mountain Warehouse, Ecommerce is central to our ambitious multichannel and international growth strategy. The eCommerce Trading team runs day‑to‑day and long‑term trading activity globally across 11 UK and international sites. The team is responsible for pushing online growth for the business, leading the optimisation of sites while maximising conversion, sales and profitability. The Ecommerce Trading Executive will be a critical driver of insights and strategy in those markets, focusing on developing a competitive offer to continue improving the customer journey and building brand awareness and loyalty.

Key Responsibilities

• This role supports the customer journey through the site to improve conversion and reduce bounce rate and basket abandonment by using analytics tools to identify the pinch points of the customer experience.
• Supports the delivery of the online trading strategy and budget for online channels.
• Analyzes and reports on weekly/monthly performance, drawing insight and making trade recommendations that drive growth while presenting findings in meetings and via email to senior stakeholders.
• Maintains the eCommerce trading calendar alongside the Catalogue team, suggesting new promotions and trading opportunities.
• Analyzes pricing strategies and promotional activities alongside competitors’ pricing to ensure competitiveness and profitability.
• Integrates with B&M departments, working alongside our range review calendar and supporting the Trading Manager with in‑depth analysis to influence eCommerce buying.
• Uses our 3rd‑party merchandising platform to recommend search terms and page rankings at key seasonal points.
• Develops an extensive knowledge of Mountain Warehouse products through daily website audits to ensure sites are optimised and performing at their full potential.
• Builds relationships and gains insights from merchandising, Catalogue and marketing teams to drive commercial performance and stay informed about product ranges.
• Runs regular intake reviews to ensure we are in the best possible stock position at key times of the trading calendar.
• Works closely with the Catalogue team to action commercial activities, maximising key trading periods and day‑to‑day site performance.
• Collaborates with the marketing and acquisition & retention teams to maximise performance of promotions, campaigns and seasonal best sellers.
• Provides ad‑hoc analysis using our data warehouse and other analytics tools for insights on any issues or performance, reporting to the trading team and following up solutions.
• Serves as the first port of call for all things eCommerce, working in partnership with the wider web team to execute.

We Would Like To Meet Someone Who Is

• Strong analytical skills to analyse data and identify trends with a good knowledge of Excel.
• Detail‑oriented with the ability to manage multiple projects and priorities simultaneously.
• Strong team‑working and communication skills.
• Min 2 years of eCommerce background in a similar role.

Benefits

• Competitive salary and benefits package.
• Hybrid working: 3 days in the London office & 2 days working from home.
• Holiday allowance.
• 50% staff discount & 25% for family and friends.
• Pension scheme.

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