Incident Manager – Hybrid, Return-to-Work Relaunch

Capgemini is recruiting an Incident Manager on a Relaunch@Capgemini programme in Inverness/Manchester. The role sits within the Service Management team, overseeing incident resolution, documentation and cross-functional collaboration across ITIL towers.

Hybrid work involves both office sites and remote days. Candidates should have ServiceNow, Outlook, Word and Excel experience, plus strong communication and organisational skills.

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