At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
Join Our Team as a Civil Enforcement Officer!
Salary: £26,403 – £27,694 per annum (plus up to £3,900.00 per year, pro rata, in contractual overtime and enhancements).
Welcome Payment of 5% of annual salary.
Full‑time and part‑time positions considered.
What You’ll Do
- Patrolling streets and car parks to ensure vehicles follow parking regulations.
- Issuing Penalty Charge Notices to vehicles parked in contravention.
- Educating and advising the public on where and how they can park safely, offering clear guidance on parking restrictions.
- Reporting suspected abandoned vehicles, damaged signs or street infrastructure so issues can be addressed quickly.
- Supporting residents, visitors and businesses by answering queries in a professional, friendly manner.
- Working collaboratively with colleagues across Parking Services and Enforcement & Operations to help maintain safe, accessible streets.
What We’re Looking For
- Has excellent customer service skills and can engage confidently and respectfully with the public, including in challenging situations.
- Enjoys working outdoors in all weather conditions, patrolling independently while also contributing to a wider team.
- Can remain calm, polite and professional, even when dealing with difficult or confrontational situations.
- Has strong observational skills and attention to detail when recording information or identifying contraventions.
- Is confident using digital tools and handheld devices to maintain accurate electronic records.
- Understands (or is willing to learn) key regulations such as the Traffic Management Act 2004, local Traffic Regulation Orders and relevant enforcement procedures.
- Physically fit and able to walk as much as 10 miles per day whilst carrying approximately 8lb/4kg of equipment and prepared to work in all weathers.
- Holds a full UK driving licence.
What You’ll Bring To The Team
- Takes pride in public service
- Understands the importance of fairness and consistency
- Communicates clearly and respectfully
- Enjoys being active and working outdoors
- Provides a positive, reassuring presence in the community
Why This Role Matters
- Keep traffic flowing safely and efficiently
- Improve air quality by reducing congestion
- Support residents, businesses and visitors with reliable, consistent parking management
- Maintain attractive, usable public spaces across Bath & North East Somerset
Working Hours
Full-time positions cover 40 hours per week (37 hours plus 3 contractual overtime). Shifts operate on a rota between 6am and 10pm, including weekends, from a central Bath location. Additional overtime and shift allowances apply.
EEO and Diversity
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. We are a Disability Confident Employer. The Council is committed to having a diverse and inclusive workforce. Applications for job‑share, part‑time and flexible working arrangements welcome.
Benefits
We offer a wide range of benefits to ensure you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need.
The role is subject to a Basic DBS Check.
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