Company: Financial Ombudsman
Location: Coventry
Job Description:
Financial Ombudsman is seeking an Operational People Manager to lead a team of 15+ Investigators, driving performance and continuous improvement in a hybrid work model from Coventry. The role focuses on coaching, change management, and ensuring fair, timely, high-quality outcomes for customers.
You will build a positive environment, deliver development opportunities, and align team goals with the organisation’s mission and values. Prior experience in financial services is advantageous.
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Posted: July 18th, 2026