Delivery Manager – Reinstatements

We’re the team behind the UK’s telecom networks – designing, building, upgrading, and maintaining the infrastructure that keeps the country connected. From large‑scale fibre deployments to next‑gen connectivity, Comex 2000 delivers with pace, precision, and innovation.

What you’ll do

• Lead and coordinate daily reinstatement operations, ensuring safe, efficient, and high‑quality delivery
• Ensure all works are compliant with NRSWA requirements (Units 10–16), HAUC and SROH standards
• Plan and allocate resources including labour, plant, and materials to meet programme demands
• Monitor performance against KPIs including productivity, completion rates, and utilisation
• Provide accurate reporting on progress, risks, and operational performance
• Ensure all site evidence (photos, measurements, as‑built documents) is captured for client sign‑off
• Conduct site audits and inspections to maintain compliance and quality standards
• Identify, manage, and elevate operational risks where required
• Drive SSHEQ compliance across all activities, promoting a strong safety culture
• Liaise with local authorities and ensure compliance with streetworks and permitting requirements
• Manage subcontractors, ensuring adherence to safety, quality, and delivery expectations
• Handle customer and client queries, complaints, and escalations professionally
• Support continuous improvement by identifying inefficiencies and implementing solutions
• Deliver training, toolbox talks, and coaching to improve team capability and performance
• Support ERS / Total Loss activities on a rotational basis where required

About you

• Proven experience in a Delivery Manager / Supervisor role within civils or reinstatement environments
• Strong understanding of reinstatement standards (HAUC, SROH) and local authority requirements
• Experience managing field teams, subcontractors, and operational delivery
• Strong knowledge of streetworks, permits, and NRSWA compliance
• Able to manage performance against KPIs in a fast‑paced environment
• Confident communicator with the ability to engage with clients, stakeholders, and site teams
• Strong problem‑solving skills with a proactive, solutions‑focused approach
• Able to prioritise, manage risk, and make decisions under pressure
• Good IT skills including reporting systems and Microsoft Office

What you’ll need

• Full UK driving licence (essential)
• Experience in reinstatement, civils, or streetworks operations
• Knowledge of traffic management and safe digging practices
• Understanding of SSHEQ standards within field operations
• Health & Safety qualification (desirable)

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