Root Cause Analyst – Hybrid, Data-Driven Insights & Bonus

Company: Dixons Carphone
Apply for the Root Cause Analyst – Hybrid, Data-Driven Insights & Bonus
Location: London
Job Description:

Currys in London is seeking a Root Cause Analyst to join FCA-regulated First Line of Defence. You will analyze data from compliance reports, complaints, customer feedback, dashboards and KPIs to identify trends and deliver actionable insights to business leaders.

You will perform Root Cause Analysis to identify underlying issues and recommend improvements that enhance customer outcomes and strengthen compliance.

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Posted: July 18th, 2026