Currys in London invites applications for a Root Cause Analyst, hybrid working from the Waterloo campus. You will analyse data from compliance reports, complaints and customer feedback to identify trends, uncover underlying issues, and deliver actionable insights that drive improvements across the Insurance Business.
The role requires RCA techniques, advanced Excel (Pivot Tables, Lookups, Macros) and Power BI, plus strong communication to present findings to internal teams and external
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