Founding AI-Driven Support Engineer — Remote UK

FlatPlan is seeking a Support and Maintenance Engineer to own issues from triage to resolution across the full stack. You will build AI-driven triage workflows, improve observability, and document recurring issues while collaborating with QA and customer-facing teams.

You will join a fully remote team operating within the UK, with weekly syncs and on-call rotation. Strong JavaScript/Node.js and API skills are essential, along with cloud experience and effective written communication.

#J-18808-Ljbffr…