Production Engineer – WB Leavesden Studio (WBSL)
Provides agile, hands‑on technical support for Warner Bros. Feature Productions, HBO, and WB TV Productions both on‑site and at remote locations. Manages a wide spectrum of IT responsibilities to ensure smooth operation and security of production technology environments.
Your Role Accountabilities
- Workstation/Server/Cloud Support – Supports production technologies including user onboarding/off‑boarding and access provisioning, installation and support of desktop applications such as MS Office, Adobe Creative Suite, and other content creation applications. Supports cloud storage (e.g., Box) and troubleshoots production VLANs on the WB Leavesden studio lot and at remote locations.
- Production Engineering – Participates in production technology orientation meetings. Collaborates with production crew and vendors to ensure smooth content workflows. Interfaces with fellow engineers, VFX and post‑production vendors to securely incorporate applications, servers and equipment into the production facility and/or network.
- Research & Testing – Researches and tests new technologies considered for use; deploys and monitors systems based on Content Security Policies and best practices.
- Asset Lifecycle Management Documentation – Updates policies, procedures, user guides and logical network diagrams. Contributes to content protection, production technology policies, best practices and BYOD policies while maintaining inventory records.
- Knowledge Management – Writes and updates process and workflow documentation, including logical network diagrams for individual production networks. Develops and publishes end‑user training material and maintains technical knowledge articles.
- Mobile Device Support – Installs, configures, deploys and supports mobile hardware and OS, including virtual environments.
- Peripheral Device Support – Provides initial break/fix support for printers and scanners.
Qualifications and Experience
- Proven ability in a second‑line IT support capacity.
- Previous experience in feature production environments across development, preparation, production and post‑production phases.
- Knowledge of content protection and information security best practices.
- Strong knowledge of desktop computing and virtualized environments running Windows, Linux and Mac operating systems; data storage and transfer fundamentals; and basic network infrastructure design and security best practices.
- Proficient in supporting cloud‑based applications including Office 365, Active Directory, Box and Adobe Creative Cloud.
- Familiarity with Airtable is preferable.
- Understanding of JAMF and Intune would be beneficial.
- Hardware support experience with Apple and various PC laptops and desktops.
- Basic understanding of IP networking principles and topologies.
- Strong client‑service orientation and ability to prioritize work, anticipate needs and maintain composure in a fast‑moving & demanding environment.
- Excellent verbal and written communication skills; ability to work independently.
- Flexibility in working hours, confidentiality and ability to travel domestically and internationally at short notice.
- Must be able to travel within and outside the UK, often at short notice; UK driving licence essential.
On‑Site Working
This role is advertised as on‑site; all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to applicable laws, WBD and your line manager reserve the right to change this working agreement when essential to business needs and with reasonable notice.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. We are an equal‑opportunity employer and consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you are a qualified candidate with a disability and require adjustments or accommodations during the application and recruitment process, please visit our accessibility page for instructions to submit your request.
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