Introduction
This 3‑year programme provides essential knowledge, skills and behaviours for Service Technicians by working on a range of lift trucks and powered access machines. It is suitable for anyone interested in engineering. In the first two years the focus is on removal, refit, service and inspection, and in the third year on fault diagnosis.
About the Employer
We are a multi‑brand MHE supplier offering a wide range of counterbalance and heavy‑duty forklifts, access equipment, sideloaders and ancillary products. Windsor is committed to recruiting local talent and up‑skilling through training and apprenticeships.
What You’ll Do
As an apprentice, you will work at a company and gain hands‑on experience alongside experienced staff. Your key responsibilities include:
- Service, maintain and repair forklift trucks and other material handling equipment.
- Work in a branch or at customer sites in a variety of environments using different types of equipment.
- Adhere to safety guidelines, customer policies and Windsor standards.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem‑solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical thinking
- Team working
- Creative
- Initiative
- Non‑judgemental
- Patience
- Physical fitness
Qualifications
- Essential – GCSE English (Grade 4 or C)
- Essential – GCSE Maths (Grade 4 or C)
Course Information
Course: Lift truck and powered access engineering technician (Level 3)
Level: 3
Route: Engineering and manufacturing
Apprenticeship Level: Advanced
Working Arrangements: Monday to Friday, 8am to 4:30pm (breaks to be confirmed)
Expected Duration: 3Years
Training Provider: F‑TEC Forklift Training Engineering Centre Ltd
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