Citizens Advice Bromsgrove & Redditch (CABR)
Welfare Benefits Worker
Location: Based across our Bromsgrove and Redditch premises
Hours: Full time (37hrs p/w) – We will consider part time applicants
Remuneration: NJC Pay scale 5 – £29,541 to £32,045 with a generous leave package and 6% pension contribution.
CABR is a fast growing Citizens Advice Service and we are looking for an enthusiastic full time Welfare Benefits Worker to join our team. In the last four years we have tripled our turnover, moved from delivery at one site to having thirteen outreaches and have doubled the number of clients we are seeing. We now want to build up a much needed Welfare Rights Unit. We have a small unit of volunteers who support clients with appeals, and our next stage is to build a volunteer based form filling service. Whilst holding a small caseload of your own, it is the development of this service that would be your principal task.
To be successful you will need to be a qualified Citizens Advice Adviser, preferably with experience of delivering Benefits casework, and to be able to develop and lead volunteers. If the longer term Welfare Rights Unit project interests you but this post would not be an option for you as it stands, we would also welcome a conversation.
Our service operates to very high standards, but we also work hard to make it an enjoyable and supportive work environment.
Please submit a CV and covering letter to Vacancies@cabr.org.uk
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