CRM & Loyalty Lead: Personalization & Campaigns

Company: Yoox Group
Apply for the CRM & Loyalty Lead: Personalization & Campaigns
Location: London
Job Description:

YOOX NET-A-PORTER GROUP is seeking a CRM & Loyalty Manager in London to drive day-to-day CRM campaigns across email, push and SMS. You will manage calendars, coordinate with Sales & Marketing, and lead a small team of CRM Executives to optimize engagement and retention.

The role requires 5+ years in CRM, strong analytics skills with Google Analytics and Tableau, and a proactive, collaborative approach in a fast-paced luxury fashion environment. Flexible working options are available.

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Posted: July 18th, 2026