Location: Warrington, England, United Kingdom
Job ID: 89374
Quality of urban life
Join Rubax Lifts Limited, one of the UK’s largest independent lift companies, proudly providing expert lift engineering services and tailored solutions nationwide since 1980. With strategically located offices and a team of highly skilled engineers available 24/7, 365 days a year, we’re dedicated to delivering exceptional service and building lasting relationships with our customers. At Rubax, we value customer engagement and strive to fully understand and meet individual requirements by offering high-quality, cost-effective solutions. Committed to continuous improvement, we invest in our people, processes, and technology to ensure the highest standards of customer satisfaction. Be part of a company that supports innovation, prioritises quality, and puts its customers at the heart of everything we do.
Join us as a Key Accounts Admin – Fixed Term Contract
Your main responsibilities
- Preparingdocumentation,andproducingreportsformeetings
- Prepareforandattendkeyaccountmanagementmeetingswhenrequired
- Takeandscreencalls,enquiriesandrequests,andhandleappropriately
- Dealwithincomingemailandoftencorrespondonbehalfofmanagementefficientlyandprofessionally
- Keeptheclientsuptodatewithallissuesregardingtheircontractandfollowuponanyrequests
- Respondtoclientsneedspromptlyandbethefirstpointofcallensuringcustomerserviceisparamount
- Maintenanceoffiles,assistingwithworksheets,schedules,andotherservice-relateddocuments
- Generaladministrativeduties-includingtypingcorrespondence,dictation,recordkeepingetc
- Keepingthein-housesystemuptodateandupdatingcustomerserviceportalstoensureweadheretoKPIs&SLAs
- Producingclientinvoiceapplicationsandpreparingandsendingaccuratesalesinvoices
- Communicatingprofessionallywithallpeopleanddepartmentsbothexternallyandinternally
- Logging&processingcallouts/maintenanceandliaisingwithengineerstoensurecompletion
What you bring
- Provenadministrativeexperienceinasimilarroleisessential
- ProficientuseofMSOfficeSystems(Excel,Word&PowerPoint)
- Highattentiontodetail,strongorganisationalskillsandtheabilitytomulti-task
- Abilitytoworkunderpressuretodemandingdeadlineswithoutcompromisingonaccuracy
- Experienceofdealingdirectlywithinternalandexternalclients
- Relationshipbuildingskills(internalandexternal)andbeateamplayer
- Highlyorganised,proactivewiththeabilitytoworkasaTeamaswellasonowninitiative
- Goodplanningandtimemanagementskills
- Abletoresolveconflictingdemandstoensuregoodcustomerservice
- Workingwithminimalsupervisionandutilisinginitiative
What’s in it for you?
- Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
- Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
- Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.
- Competitivesalarywithadiscretionaryannualbonus
- 25days’holidayplusbankholidays,andanannualpaidvolunteeringday
- Pension scheme with 5% company contribution
- Privatemedicalcoverwithatrustedprovider,plus24/7virtualGPaccess
- EmployeeAssistanceProgrammeofferingconfidentialsupport
- Freeeyetestsandeyeweardiscounts
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Are you ready to embark on a new journey? Join #TeamRubax! Discover more on rubax.co.uk.
At Rubax we value inclusion and diversity and practise equity to create equal opportunities for all and we endeavour to ensure that all qualified applicants will receive consideration for employment.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
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