Service Manager

We are seeking a highly experienced Service Manager to join a reputable dealership group in Gloucester.

This is an excellent opportunity for a proactive professional with strong leadership skills to oversee the service department, delivering exceptional customer satisfaction and operational excellence.

Benefits

• Up to £40,000 per annum starting salary, negotiable based on experience
• Uncapped bonus scheme with potential earnings exceeding £50,000 annually
• Company car, personal healthcare provisions, and staff purchase discounts
• Enhanced annual leave allowance, increasing with length of service
• Full manufacturer‑approved training programmes
• Company pension scheme
• Affiliation with a ‘Best Company to Work For’, as recognised by the Sunday Times
• Various staff benefits, including discounted gym memberships, free MOTs, and 50% off services
• Clear career progression opportunities within a forward‑thinking dealership

Duties of a Service Manager

• Oversee daily operations of the vehicle service department, ensuring efficiency and high standards of service delivery
• Lead and motivate a team comprising Vehicle Technicians, Service Advisors, and Apprentices
• Maximise workshop utilisation and labour sales through effective management as a Service Manager
• Maintain customer satisfaction through excellent service and professional communication
• Support and implement policies aimed at continuous improvement in customer experience
• Manage departmental administration, including ensuring compliance with health and safety and manufacturer requirements
• Support business growth initiatives and develop relationships with customers and staff

Requirements of a Service Manager

• Proven experience as a Service Manager, Aftersales Manager, or Supervisor within a franchise‑approved car dealership
• Strong leadership and team management skills
• Excellent organisational and communication abilities
• IT literacy and familiarity with dealership management systems
• Valid UK driving licence with minimal points
• Ability to work within the designated hours: 8:00am‑6:00pm Monday to Friday, with 1 in 2 Saturdays, 8:30am‑12:30pm
• Live within a reasonable commuting distance of Gloucester

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and the Gloucestershire, today to discover more about this fantastic Service Manager opportunity.

#J-18808-Ljbffr…