Are you a target driven individual with experience supporting projects and in business/service change?
We are seeking a full time Business and Pathway Improvement Manager who will play a pivotal role in enhancing the effectiveness and efficiency of the Oxfordshire Mental Health Inpatient Units.
The post holder will support service improvement, performance data management, business and operational functions. They will work closely with the Head of Service and Senior Matrons to improve existing services, develop new initiatives, and ensure robust data and performance recording.
Responsibilities
- Lead on the identification and implementation of service improvements, ensuring alignment with national and local healthcare priorities.
- Support the design, implementation, and evaluation of service improvement initiatives within the Mental Health Inpatient Units, using data-driven decision-making and best practice methodologies.
- Facilitate service transformation projects, ensuring all key stakeholders are engaged, documentation is maintained, and progress is reported to senior leadership.
- Work closely with clinicians, operational managers, and external partners to develop new models of care and innovative approaches to service delivery.
- Monitor and evaluate the impact of service improvements, making recommendations for further development based on data and feedback from stakeholders.
- Working alongside Senior Matrons and Matrons, develop and implement standard operating procedures (SOPs) to improve and standardise processes and communication across the urgent care pathway.
- Ensure all SOPs are regularly reviewed, updated, and embedded into operational practice to enhance service safety, consistency, and efficiency.
- Develop, implement, and maintain robust performance monitoring frameworks to support service improvement initiatives.
About Oxford Health
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible.
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”.
Our values are: “Caring, safe and excellent”.
Benefits
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Contact
For further details / informal visits contact: Name: Noki Ndimande Job title: Head of Service Email address: Nokuthula.Ndimande@oxfordhealth.nhs.uk Telephone number: 01865 902759
Application Advice
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own. Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
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