Hybrid Client Services Specialist – Ecommerce Support

James and James Fulfilment is seeking a Client Service Specialist at our Northampton site. You will deliver world-class service, guiding clients from initial contact to full resolution and keeping them informed by phone and email.

You will collaborate with multiple teams to investigate issues and improve the client experience, within a busy, target-driven environment. The role operates a rotating early-to-late shift pattern (7am-3pm, 9am-5pm, 11am-7pm), Monday to Friday, with five days on-site

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