Data Protection Analyst – Complaints

Overview

This role supports the day-to-day running of the Office of the Data Protection Officer (DPO), ensuring the effective management of privacy-related activities across the organisation. The position plays a key role in overseeing end-to-end processes for privacy complaints while providing ad hoc support for other compliance-related activities.

Responsibilities

• Implement and manage an end-to-end complaints process, working with internal and external stakeholders to respond to a wide range of privacy-related complaints.
• Identify opportunities for improvement, develop reporting and dashboards, and monitor privacy-related activities.
• Support the wider Privacy Team in delivering other compliance-related initiatives, including rights requests, incident management, and compliance assessments.

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