Company: NWG (Northumbrian Water Group)
Location: North East
Job Description:
Northumbrian Water Group (NWG) is hiring for a Billing Contact Centre role in Durham with hybrid working. You will respond to calls and chats, helping customers with bills, Direct Debit setup, moving house, and missed payments while delivering friendly, proactive service.
The role requires strong customer service skills, great communication and empathy, with experience in busy contact centres. Training is provided and a hybrid model follows onboarding.
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Posted: July 18th, 2026