Overview
The Dorset Library Service consists of 23 libraries alongside a 24/7 online service. The library teams work towards our mission to Inspire, Enable and Connect our communities through our services. We provide access to books, information and technology such as public computers and iPads, and raise awareness of the service. We also deliver a wide programme of events and activities for all ages and provide a welcoming environment for all members of the community.
About the Role
This role aims to give students an insight into the running of our libraries, help them learn new skills, increase confidence and support decision making towards future careers. There are opportunities to engage with customers and support enquiries, from locating stock within the library to accessing the internet and finding information. You will also be involved in planning and running activities that form part of our events programme, such as craft and Lego activities. You will have the opportunity to help create content suitable for our social media. For this role you will work from Gillingham Library.
Who Can Apply
Students in year 10-13
Key Responsibilities
- Provide a friendly welcome to all customers using the library
- Help library users access and use stock, information, computers and other services
- Support customers using the Customer Self Service machines
- Undertake duties associated with providing a library service such as stocking displays and shelving
- Assist with events and activities within the library
- Promote services to customers
About You
- Enjoy working with others as part of a team
- Enthusiastic and motivated to support the community
- Willing to develop and learn new skills, willing to listen and engage with people
This role is an excellent opportunity to gain experience in customer service and working with people while supporting your local community. You’ll develop transferable skills which are valuable in many different careers.
Support / Requirements
- Location: Gillingham Library
- Hours: Monday 10am – 5pm; Tuesday 12pm – 5pm; Wednesday OFF; Thursday 10am – 5pm; Friday 10am – 5pm
- Travel: Transport to and from the placement to be arranged by the student
- Meals/breaks: 1 hour lunch. Either bring a packed lunch, or you are welcome to walk into Gillingham to buy lunch.
- Clothing: smart/casual, suitable clothing for working in a library environment
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