Electricity Data Coordinator

Your key responsibilities are

• Coordinate projects by engaging with customers, internal and external, ensuring projects progress efficiently and within agreed timescales.
• Perform clerical, administrative tasks with technical and industry content in a Hybrid working environment.
• General administration including managing mailboxes to ensure requests are logged and enquiries responded to within timescales.
• Understand and follow industry requirements.
• Create Purchase orders.
• Assist the team with issuing requests within SLA (Service Level Agreement).
• Maintain good level of performance and productivity.
• Process quotation requests to ensure the customer’s requirement is accurately actioned and issued within SLA.
• Assist the team with generating MPANS and Data Flows in line with company procedures.
• Assist the team with application of Unmetered Supply Certificates, including inventory changes and change of ownership.
• Liaise with customers and GTC departments to resolve queries and elevate when required.
• Perform any other duties as required by the Electricity Data Manager / Electricity Data Team Leader.
• Demonstrate GTC company values.

Experience / Knowledge

Office Experience.

Abilities / Skills

• IT literacy with proficiency in MS Word, Excel and PowerPoint.
• Highly organised.
• Ability to manage workload and ensure deadlines are met.
• Resilient.
• Remain calm under pressure.
• Excellent communication skills – verbal, written and numerate.
• A good and consistent telephone manner.
• NVQ Level 2 business and administration or equivalent.
• GIS, LOCUS, Data Flow Web, ECOES knowledge.

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