Company: Ministry of Justice
Location: Stoke on Trent
Job Description:
The Ministry of Justice is hiring a Customer Service and Administration Officer in Stoke-on-Trent. This role involves supporting users of online court services and providing assistance through various communication channels.
Key responsibilities include handling complaints, guiding users through processes, and working on case administration. Candidates need strong customer service skills, emotional intelligence, and problem-solving abilities.
The salary is aligned with Band E standards for new recruits in the Civil Service.
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Posted: July 18th, 2026