Invoice Validation Specialist

Own the day-to-day delivery of the Invoice Validation service across gas, electricity, and water accounts

Ensure invoices are validated accurately against contracts, tariffs, meter data, and consumption patterns

Maintain high standards of quality, consistency, and documentation across all validation activity

Identify billing errors, overcharges, and discrepancies that create recoverable value for clients

Build clear, evidence-based cases for submission to suppliers and water companies

Manage and track the recovery pipeline, ensuring timely progression and measurable outcomes

Act as a subject-matter expert for invoice validation, supporting internal teams and client queries

Contribute to client reporting, ensuring results and recoveries are clearly explained and contextualised

Support client meetings and reviews with data-driven insights and platform demonstrations where required

Take ownership of invoice validation processes, ensuring they are efficient, scalable, and fit for purpose

Identify and implement improvements to workflows and service delivery

Align processes with broader operational and client service strategies

Develop and maintain strong knowledge of energy and water billing structures, industry practices, and common error types

Stay informed on market and regulatory changes impacting billing and validation

Act as an escalation point for complex validation issues, providing solutions and expert guidance

Work closely with analysts and cross-functional teams to ensure seamless service delivery

Provide coaching, guidance, and knowledge sharing across the team

Support onboarding and continuous improvement through training and best-practice documentation

Ensure all validation activity meets client requirements, compliance standards, and internal controls

Identify and escalate risks, recurring issues, or systemic supplier errors

Maintain clear audit trails and documentation to support compliance and audit readiness

Strong analytical skills with exceptional attention to detail

Advanced Excel skills and confidence working with data

Ability to manage workloads, prioritise tasks, and meet deadlines in a fast-paced environment

Excellent communication skills, with the ability to explain complex issues clearly

Highly organised, self-motivated, and accountable for delivering results

Strong problem-solving skills and ability to work independently

Experience in invoice validation, billing analysis, or revenue recovery

Knowledge of the energy and/or water sectors

Experience using invoice validation or billing software

Opportunity to make a direct commercial impact through revenue recovery

Be part of a collaborative and growing team within a global organisation

Develop deep expertise in a specialist and high-demand area

Competitive salary and benefits package