Senior IT Trainer

Job Description

Senior IT Trainer

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Passionate about AI, learning and innovation? Our prestigious US law firm client is looking for a tech-forward Senior IT Trainer to transform how its London office and global teams develop, collaborate and embrace the latest AI-powered tools.

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What’s On Offer:

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• Competitive salary + exceptional employee benefits

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• 30 days annual leave + bank holidays

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• Sought-after City location

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• St Paul’s / Blackfriars / City Thameslink

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Senior IT Trainer – What You’ll Be Doing:

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• Deliver engaging instructor-led and virtual training programmes for global audiences, including new hire onboarding, skills training and tailored departmental sessions.

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• Design innovative e-learning content and learning resources using tools such as Adobe Captivate and Camtasia.

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• Champion the adoption of AI tools, including ChatGPT, Harvey and Copilot, creating practical learning resources and identifying opportunities to improve efficiency through AI.

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• Partner with project teams to support the successful rollout of new technologies, ensuring user-focused training and seamless adoption across the firm.

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• Assess learning needs, analyse Help Desk trends and user feedback, and continuously enhance training programmes to improve user confidence and reduce support requests.

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• Build awareness of IT Learning & Development services across the firm, promoting a culture of continuous learning and technology adoption.

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• Provide one-to-one coaching and ongoing support to colleagues, helping them maximise the value of the firm's technology and AI solutions.

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Senior IT Trainer – What We’re Looking For:

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• 5+ years’ experience in a similar / Senior IT Trainer role within a law firm.

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• Ability to quickly learn, master and deliver training on new technologies and enterprise applications (legal technology experience such as iManage, Intapp or Litera is advantageous).

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• Experience using AI tools, such as ChatGPT, Harvey or Copilot, to create engaging learning content and improve training delivery.

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• Expertise in adult learning principles, with the ability to simplify complex technical concepts into engaging, user-friendly training.

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