Company: University of South Hampton
Location: Southampton
Job Description:
University of Southampton is seeking a Knowledge Base Manager for the Staff Hub to establish a university‑wide knowledge capability. The role will design a modern knowledge management framework, develop taxonomy and governance, and implement an AI‑enabled knowledge base in ServiceNow to enhance self‑service and user experience across the institution.
You will audit existing knowledge, drive content standards, and collaborate with stakeholders to embed consistent practices.
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Posted: July 19th, 2026