Head of Customer Experience – Hybrid, High-Growth Leader

REM Associates Ltd. in the United Kingdom is seeking a Director of Customer Experience to lead a team of 30-40 and own key performance indicators across the function.

The role emphasizes strategic leadership in a fast‑growing environment with a strong metrics focus. The position offers a hybrid work model and is based in Cambridgeshire and Manchester, reflecting the company’s flexible approach to location and operating cadence.

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