Executive Lead, 24/7 Contact Centre Operations

Sectora Group is partnering with a successful national organisation to appoint a Contact Centre Director in Ringwood, Hampshire. This executive role shapes the future of a 24/7 customer operation delivering essential support to thousands of customers daily.

Reporting to the Managing Director, you will lead senior operational leaders, drive service excellence and performance, manage budgets, and champion customer experience through technology and process improvements.

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