Account Director

Qualifications

• Minimum 4 years’ experience with a design (packaging) agency background.
• Corporate branding and/or FMCG project knowledge and expertise a must.
• Digital project experience an advantage (inc. knowledge of social media or web design).
• An appetite for all things new – clients, projects, challenges.
• Incurably curious, passionate, and smart.
• A team player and nurturer of the talents around you.
• Relish owning and driving client relationships.
• A natural client advocate.
• Happy to contribute and direct content as appropriate on behalf of the client, to ensure the commercial success of projects.
• Motivating and influencer of the team to proactively grow client relationships.

The role

• Director and owner of client relationship and their interface into Honey, ensuring that the experience is a good one for both parties.
• Acting as liaison between Honey and the client by creating and maintaining clear lines of communication between client and team.
• Cultivating new opportunities from current clients, contributing to new business initiatives and pitches actively working towards a growth target set in business forecasting.
• Contributing to and shaping the strategic content on behalf of the client where appropriate.
• Ensuring work is produced on time, to brief and to the high Honey standard.
• Proactively generating new business opportunities for current clients.
• Representing the client relationship in forecasting and identifying growth opportunities.
• Respected by team as a senior contributor within Honey.
• To begin networking process within the sector and moving towards the role of trusted advisor in the mind of the client.
• Contributing to positive company culture beyond the job description.
• Personable and engaging.
• Convey gravitas and stature as the senior member of account management team.
• Efficient and extremely organised.
• Structured and a clear thinker: able to offer constructive critique/suggestions to develop work.
• Ability to appraise and evaluate strategic and design work and be articulate in explaining it.
• Confidence in liaising with senior-level clients and complicated team structures.
• Ability to truly listen to clients and manage their expectations and deliver to agreed deadlines.
• Desire to own and drive client relationships.
• Belief in own ability coupled with willingness to learn.

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