• Lead the development and implementation of test plans, cases, and automation frameworks• Manage defect tracking and reporting using Jira and X-Ray• Conduct exploratory and risk-based testing• Analyse tracking data and suggest solutions for identified risks• Produce high-quality test completion reports• Mentor and train junior testers, fostering a culture of continuous improvement• Attend estimations, stand-ups, and retrospectives, representing QA requirements• Advise on best practices and testing processes across the agency• Forecast workload and plan resource needs• Present findings and recommendations to internal and external teams• Build and maintain client relationships• Champion QA discipline and contribute to learning and development• Adopt AI-powered quality assurance tools and methodologies to enhance testing accuracy, automate repetitive tasks, and proactively identify potential issues in content and deliverables.• Drive adoption of new automation tools and frameworks• Recommend and implement automation frameworks for regression and performance testing• Contribute to continuous improvement of QA processes and tools
Requirements
- 5+ years experience delivering test artefacts and owning QA project processes in an agency environment
- Advanced knowledge of Jira, X-Ray, and test management tools
- Experience with HTML/CSS/JavaScript, UI design, cross-browser/platform testing, CMS (e.g., WordPress)
- Experience with database design and debugging tools (e.g., XCode)
- Strong organisational skills and attention to detail
- Excellent communication and presentation skills
- Experience leading and mentoring other testers
- Experience with automation tools (e.g., Selenium, Cypress) is highly desirable
ATS Optimization KeywordsBelow are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
- test plans
- test cases
- automation frameworks
- defect tracking
- exploratory testing
- risk-based testing
- HTML
- CSS
- JavaScript
- automation tools
Soft Skills
- mentoring
- communication
- presentation
- organisational skills
- attention to detail
- continuous improvement
- client relationship management
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