Customer Care Team Leader – Lead Excellence in Service

Lyreco is seeking a Customer Service Team Leader at our Telford Head Office. You will manage a large team of customer care advisors, ensuring high-quality service, loyalty and satisfaction through effective leadership and adherence to group standards.

The ideal candidate will have proven experience leading a large customer-facing team, strong communication skills, and the ability to motivate and inspire a team in a fast-paced environment.

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