Salesforce Developer

Whitehall Resources are currently looking for a Salesforce Developer.

This role will be Inside of IR35, so you will be required to use an FCSA Accredited Umbrella Company.

Key Requirements

• We are looking for an experienced Salesforce Developer with strong hands on expertise in Salesforce platform development, Service Cloud, Agentforce, and Data Cloud.
• The ideal candidate will be responsible for developing, configuring, and supporting scalable Salesforce solutions based on business requirements.
• The candidate should have strong experience in Apex, Lightning Web Components, Flows, integrations, and Salesforce data models.
• The role requires working closely with business analysts, architects, admins, QA teams, and other developers to deliver high quality Salesforce solutions.

Key responsibilities

• Develop and implement Salesforce solutions across Service Cloud, Agentforce and Data Cloud based on the low-level design provided by the Technical Lead or Architect.
• Work on Agentforce implementation by designing AIdriven agent experiences, automation flows, prompts, actions, and integration with Salesforce data.
• Work with Salesforce Data Cloud to support customer data unification, segmentation, activation, identity resolution, and real time data usage.
• Develop, configure, and support Service Cloud capabilities including case management, omnichannel routing, entitlements, milestones, knowledge, and service process automation.
• Support integrations between Salesforce and external systems using REST, SOAP, middleware, event driven architecture, and platform events.
• Collaborate with Technical Leads, Product Owners, QA teams, and business users to deliver end-to-end solutions.
• Support release management, deployment planning, environment strategy, and production support activities.

Key Experience

• Experience with Agentforce, including AI agents, prompt configuration, agent actions, automation, and Salesforce AI capabilities.
• Experience with Salesforce Data Cloud, including data ingestion, data streams, calculated insights, identity resolution, segmentation, and activation.
• Hands on experience with Apex, Lightning Web Components, Flows, Triggers, Batch Apex, Queueable Apex, and Salesforce APIs.
• Good understanding of Salesforce security, sharing rules, permission sets, profiles, roles, and data visibility.
• Strong knowledge of Salesforce data model, automation tools, integration patterns, and platform limitations.
• Experience with CI/CD, deployment tools, GitHub, Salesforce DX, or similar tools.
• Strong problem solving, communication, and stakeholder management skills.
• Ability to work in Agile delivery models.
• Strong understanding of CRM business processes and enterprise application delivery.
• Good communication skills and ability to work with global teams.

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