Security-Cleared 2nd Line IT Support Analyst – Remote

Computacenter is seeking a Security Cleared (Minimum SC) First Line/Second Line Analyst for the Remote Service Desk Support team operating on a 24/7, 12-hour shift pattern. Hybrid working—3-5 days a week in the Derby office—will apply, with responsibilities spanning incident investigation, problem documentation and technical coaching.

You will manage incidents, maintain knowledge, and ensure SLA adherence while collaborating with colleagues and customers to deliver effective service delivery and

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