Company: Norwich City Council
Location: Norwich
Job Description:
Norwich City Council is seeking an enthusiastic IT Helpdesk assistant to deliver first-line support for hardware, software and council systems across on-site locations. You will troubleshoot issues, manage incidents and assist users with routine IT tasks throughout the council sites.
You will be part of a busy ICT team, providing friendly, plain-English guidance, maintaining asset records, and helping improve knowledge bases and self-service options.
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Posted: July 19th, 2026