Safeguarding And Player Care Officer

Job Overview

Safeguarding and Player Care Officer for Women and Girls Teams at Swansea City AFC. Permanent part‑time, 24 hours a week. Work involves irregular hours including evenings, weekends and bank holidays.

Responsibilities

• Address safeguarding concerns and investigations within the Women and Girls Teams.
• Plan and deliver safeguarding education and life skills sessions for players, parents and staff.
• Ensure all safeguarding and player care standards defined by the EFL, Premier League and audited are met or exceeded.
• Observe colleagues’ practice, report any poor practices, abuse or concerns to relevant agencies.
• Conduct risk assessments as required.
• Report all safeguarding concerns using the club’s reporting system.
• Maintain working relationships with agencies such as Police, LADO, EFL, FA/FAW.
• Attend training, meetings, networking events and CPD as required.
• Assist with player care provision, supporting mental health and emotional wellbeing.
• Assist with operational delivery of the Mental Health and Emotional Wellbeing Policy and Action Plan.
• Maintain relationships with external partners such as EFL, Premier League, FA, LFE and local organisations.
• Assist with inductions, exits and transitions of players.
• Assist with functions capturing parent and player voice.
• Attend training and CPD to stay current on player care issues.
• Be present, including evenings and weekends, to represent player care and develop relationships.

Person Specification

Essential

• Knowledge of safeguarding and child protection issues, including up‑to‑date understanding of legislation, policies and procedures.
• Valid FA Safeguarding Children certificate.
• Previous experience in a relevant role working with children, young people and families.
• Good communication and interpersonal skills.
• Effective communication with colleagues, players, parents, external agencies and stakeholders.
• Strong organisational and administrative skills.
• Empathy towards players, parents and staff in challenging situations.

Desirable

• Experience working with elite young athletes.
• Degree in a relevant subject such as Social Work, Psychology, Law.
• Mental Health First Aid qualification.
• Experience handling sensitive and confidential information.

Criminal Record Check Requirement

Role requires an Enhanced DBS Check.

Equality, Diversity & Inclusion Statement

Swansea City AFC is committed to safeguarding and promoting the welfare of children and young people and strives to provide an environment where everyone’s rights, dignity and individual worth are respected. It has a zero‑tolerance approach to discrimination and welcomes applications from all individuals who meet the core requirements of the role.

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